Effective Date: 01 May 2025
We want you to love your purchase from Shoplazaa.com, but we understand that sometimes things don’t work out. Here’s our straightforward Return and Refund Policy:
1. Returns
- You can return products within 7 days of receiving them.
- Products must be unused, in original packaging, and in resellable condition.
- Items like personal care products or custom orders are non-returnable unless defective.
2. Refunds
- Once we receive your return, we will inspect the item and notify you of the approval or rejection of your refund.
- If approved, your refund will be processed within 5–7 business days to your original payment method.
3. Return Shipping
- Return shipping costs are the responsibility of the customer unless the item is damaged or incorrect.
- In case of a defective or wrong item, we’ll provide you with a return label.
4. Need Help?
If you have questions, email us at infoshoplazaa@gmail.com and we’ll respond quickly.